Author name: Elara Voskian
Elara Voskian is a CRM strategist specializing in lean, scalable systems for businesses with 1–50 employees. With a background in behavioral economics and SaaS product design, she’s helped over 200 small businesses implement CRM workflows that reduce manual data entry by 65% on average. Certified in HubSpot Sales Hub, Zoho One architecture, and GDPR-compliant data governance, she teaches at community tech incubators and writes the 'Tiny CRM' newsletter.
